PrimeVPN

Privacy Policy

We respect your privacy and only use information needed to provide the service.

Information We Use

We may store basic account information such as username, subscription status, expiry date, device information, reseller/account owner, and payment references needed to provide access and support.

How It Is Used

Information is used to activate accounts, manage subscriptions, prevent account abuse, process payments, provide support, maintain service security, and verify refund/cancellation requests.

Payments

Online payments may be processed through PayFast. Payment information is handled through the payment provider, and payment references may be stored for account, support, and receipt records.

Data Sharing

We do not sell personal information. Information may only be shared when required to operate the service, process payments, comply with law, or protect the service from abuse.

Contact

For privacy questions, contact support@primevpn.cloud.

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